Qualitative Analysis

Tutorial

Turning Category Results Into Quotes and Examples for a Report

A category frequency chart tells a stakeholder how often a theme came up. A well-chosen quote tells them what it actually felt like. Here's how to pull supporting quotes from your Text Analytics results without cherry-picking.

Tutorial

Editing and Refining Categories in Text Analytics

An AI-generated category set is a first draft, not a final answer. Here's how to rename, merge, split, and correct categories in Text Analytics before you commit to classifying every response against them.